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Store Policy

Our beautiful customers are most important to us. We are here for you and want you to have a pleasant shopping experience. If you have any questions feel free to get in touch via our Contact page. We're always here, ready and waiting to help you.

When using the Saloon Design House website and making a purchase from our website you are agreeing to these terms and conditions

  • At Saloon Design House we'll never share or sell your personal information to a third party. Your personal information is protected and will only be used by us only when you subscribe to our mailing list or make a purchase from our website.

  • We will always do our best to accurately describe our garments, please note that the colours may vary in real life to those in our lookbook photography. Different monitors also show colours differently, if in doubt please Contact us prior to making a purchase.

  • Here at Saloon we will always use the finest natural fabrics and take a huge amount of pride in the design and construction of our garments. If you believe you have received faulty goods, please Contact us as soon as possible. You can find more information on returning faulty goods on our Shipping & Returns page. 

  • All our prices are in Australian Dollars, these prices are subject to change as our garments are of a handmade nature, varying contributing factors can cause our pricing to change without prior notice.

  • As our garments are limited addition and/or one of a kind we cannot guarantee certain designs to be in stock, pieces are subject to sell out quickly, because of this we are unable to hold items. If a garment on the website is marked "out of stock" it cannot be made to order or will not be restocked.

  • When making a purchase please read our Shipping & Returns policy. Please note that if you wish to make an exchange for a different size or colour, we cannot guarantee your choice will be in stock, if this is the case we'll happily send you a refund for the cost of the garment.

  • We Offer two types of payment methods Paypal & Credit Card, these are both secure methods of payment and your information is protected.

  • Please contact us if you wish to use any information or photography from our website, these are protected by copyright laws and require prior written permission to be used in any publications. 

  • Our images on social media can be shared without prior consent, just tag us! 

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