Question 1

Can I get a custom order?

Accepted Answer

We don't normally offer custom pieces as we do not have the time to offer these services. Depending on the circumstances (and time of the year!) we may be able to help. Contact us directly via our Contact (javascript:void(0))page if you have any inquiries about custom pieces.

Question 2

Do you do alterations?

Accepted Answer

We sure do! We want you to have the perfect fit, so we offer simple alterations on all purchases at no extra cost. If you have any questions touch base via our Contact (javascript:void(0))page

Question 3

Do you ship worldwide?

Accepted Answer

Yes! We happily ship all over the world. See our Shipping & Returns (javascript:void(0))page for more info

Question 4

Can I return my item?

Accepted Answer

Of course, we know buying online can be a gamble as to whether the item will fit! We gladly accept returns and offer a full refund or store credit. More information is available on our Shipping & Returns (javascript:void(0))page

Question 5

Where are your clothes made?

Accepted Answer

We are very proud to have the majority of our clothing made inhouse, our shop front is also our studio where you will usually find Dena sewing up a storm and Jane busily cutting new designs.
 
A portion of our stock is made ethically by our beautiful Australian manufactures, we are passionate about ethical manufacturing and Australian made, if you would like more information on who makes our clothes do not hesitate to Contact (javascript:void(0))us directly.

Question 6

What is your size range?

Accepted Answer

We offer sizes 8-14 and 16 on demand. Visit our Sizing Chart (javascript:void(0))page to check our sizes. Our sizes are more generous than most, and our skirt lengths can be long, if in doubt send us an email to saloondesignhouse@gmail.com and we'll be more than happy to help you find your perfect fit.

Question 7

Do you wholesale?

Accepted Answer

No, not at this stage.

FAQ