Shipping & Returns
Domestic Shipping
-
Australian orders are posted via Australia Post, within 3 days of purchase date. If you are getting custom alterations it may take longer for your item to be shipped. You will receive a shipping confirmation email and a tracking number will be provided if available.
-
There are three shipping options for Australian Purchases. Standard Shipping, 3-5 business days is a flat rate of $10AUD. Express shipping, 1-3 business days, is a flat rate of $15AUD. Also we provide free pick-up in-store, select which shipping option you would like at checkout.
-
Free shipping is available on all Australian orders over $300AUD, these orders are sent via Standard Shipping.
-
Shipping pricing is subject to change without prior notice.
-
If you have any questions regarding Domestic Shipping do not hesitate to Contact us.
International Shipping
-
International orders are sent via Australia Posts Airmail service, orders are sent Standard international Shipping which includes tracking.
-
A shipping confirmation email will be sent once your order has been shipped , this will include your tracking number.
-
International orders are a flat rate of $42AUD
-
If you have any questions regarding International Shipping do not hesitate to Contact us.
Returns
-
We happily offer returns on all purchases. If you wish to return an item please email saloondesignhouse@gmail.com within 7 days, email should include your invoice number and how you paid for your purchase ( these details can be found on your Shipping Confirmation email) also your reason for return i.e. Item not fitting etc.
-
All returns are to be shipped back within 10 days of purchase date. Returns must be in unworn, unwashed, unaltered condition and include original tags and packaging to be accepted.
-
Returns are sent at the customers expense, unless in the unlikely occurrence you were sent the wrong item or received faulty goods.
-
We offer refunds on all full priced items or you can exchange for a different size/colour, or receive store credit.
-
If you believe you have received faulty goods please contact saloondesignhouse@gmail.com as soon as possible (within 24 hours) we will happily supply a full refund upon the return and will reimburse for the return shipping, please supply proof of shipping so we can supply the refund.
-
When making a purchase from SALOON you are agreeing to our Purchase & Returns policy
-
All returns are to be returned to : Saloon Design House, 139 Wallace Street, Braidwood NSW 2622