Shipping & Returns

Domestic Shipping

  • Australian orders are posted via Australia Post, within 3 days of purchase date. If you are getting custom alterations it may take longer for your item to be shipped. You will receive a shipping confirmation email and a tracking number will be provided if available.

  • There are three shipping options for Australian Purchases. Standard Shipping, 3-5 business days is a flat rate of $10AUD. Express shipping, 1-3 business days, is a flat rate of $15AUD. Also we provide free pick-up in-store, select which shipping option you would like at checkout.

  • Free shipping is available on all Australian orders over $250AUD, these orders are sent via Standard Shipping.

  • Shipping pricing is subject to change without prior notice.

  • If you have any questions regarding Domestic Shipping do not hesitate to Contact us.

International Shipping

  • International orders are sent via Australia Posts Airmail service, orders are sent Standard international Shipping which includes tracking.

  • A shipping confirmation email will be sent once your order has been shipped , this will include your tracking number.

  • International orders are a flat rate of $30AUD, often at our loss.

  • Free shipping is available on all international orders over $350AUD

  • Shipping pricing is subject to change without prior notice.

  • If you have any questions regarding International Shipping do not hesitate to Contact us.

Returns

  • We happily offer returns on all purchases. If you wish to return an item please email saloondesignhouse@gmail.com within 7 days, email should include your invoice number and how you paid for your purchase ( these details can be found on your Shipping Confirmation email) also your reason for return i.e. Item not fitting etc.

  • All returns are to be shipped back within 14 days of purchase date. Returns must be in unworn, unwashed, unaltered condition and include original tags and packaging to be accepted.

  • Returns are sent at the customers expense, unless in the unlikely occurrence  you were sent the wrong item or received faulty goods.

  • We offer refunds on all full priced items or you can exchange for a different size/colour, or receive store credit.

  • If you believe you have received faulty goods please contact saloondesignhouse@gmail.com as soon as possible (within 24 hours) we will happily supply a full refund upon the return and will reimburse for the return shipping, please supply proof of shipping so we can supply the refund.

  • When making a purchase from SALOON you are agreeing to our Purchase & Returns policy

  • All returns are to be returned to :  Saloon Design House, 139 Wallace Street, Braidwood NSW 2622

         

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Our Story

A portion of every sale from our Phoenix Rising Collection is donated to our local Wildlife Rescue Fund.

We employ local models.

Liberty London fabrics have the highest ethical production rating available.

© 2020 Saloon Design House