• Pinterest Basic Black
  • Black Instagram Icon

Join Our Mailing List

© 2019 Saloon Design House

Shipping & Returns

Domestic Shipping

  • Australian orders are posted via Australia Post, within 3 days of purchase date. If you are getting custom alterations it may take longer for your item to be shipped. You will receive a shipping confirmation email and a tracking number will be provided if available.

  • There are three shipping options for Australian Purchases. Standard Shipping, 3-5 business days is a flat rate of $10AUD. Express shipping, 1-3 business days, is a flat rate of $15AUD. Also we provide free pick-up in-store, select which shipping option you would like at checkout.

  • Free shipping is available on all Australian orders over $250AUD, these orders are sent via Standard Shipping.

  • Shipping pricing is subject to change without prior notice.

  • If you have any questions regarding Domestic Shipping do not hesitate to Contact us.

International Shipping

  • International orders are sent via Australia Posts Airmail service, orders are sent Standard international Shipping which includes tracking.

  • A shipping confirmation email will be sent once your order has been shipped , this will include your tracking number.

  • International orders are a flat rate of $30AUD, often at our loss.

  • Free shipping is available on all international orders over $350AUD

  • Shipping pricing is subject to change without prior notice.

  • If you have any questions regarding International Shipping do not hesitate to Contact us.

Returns

  • We happily offer returns on all purchases. If you wish to return an item please email saloondesignhouse@gmail.com within 7 days, email should include your invoice number and how you paid for your purchase ( these details can be found on your Shipping Confirmation email) also your reason for return i.e. Item not fitting etc.

  • All returns are to be shipped back within 14 days of purchase date. Returns must be in unworn, unwashed, unaltered condition and include original tags and packaging to be accepted.

  • Returns are sent at the customers expense, unless in the unlikely occurrence  you were sent the wrong item or received faulty goods.

  • We offer refunds on all full priced items or you can exchange for a different size/colour, or receive store credit.

  • If you believe you have received faulty goods please contact saloondesignhouse@gmail.com as soon as possible (within 24 hours) we will happily supply a full refund upon the return and will reimburse for the return shipping, please supply proof of shipping so we can supply the refund.

  • When making a purchase from SALOON you are agreeing to our Purchase & Returns policy

  • All returns are to be returned to :  Saloon Design House, 139 Wallace Street, Braidwood NSW 2622

         

                                                                       ​